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Welcome to www.internetombudsman.biz!
Internetombudsman.biz services fall into two distinct categories:
Ombudsman Consulting Services:
Internetombudsman.biz provides consulting services to Ombudsmen operations, governments, agencies, and organizations who wish to establish, evaluate, or improve Ombudsman services. Our consultants are world leaders in Ombudsmanship, governance and board of directors activities, Ombudsman accountability and evaluation, Ombudsman hiring and training, and online dispute resolution. Please look at our services to see what we can do to create or improve your Ombudsman practice.
Ombudsman services for New Top Level Domains (New gTLDs):
Internetombudsman.biz provides a unique and innovative shared service to New Top Level Domains who are New gTLD applicants with the Internet Corporation for Assigned Names and Numbers (ICANN). This service provides an affordable and practical opportunity for New TLDs to provide innovative registrant protection and dispute resolution services.
Highlighted Services
Services for Competing Top Level Domain Applicants
Internetombudsman.biz offers a unique service to New Top Level Domain (New TLD) Applicants in cases where there are potentially two or more applicants for the same New TLD string. The media reports show that there are already more than one potential applicant for names such as .eco, .africa, or .gay (see, for example: wapo.st/gq9RO9). Section 4.3 of ICANN’s Draft Final Version of the Applicant Guidebook provides that if, at the end of the evaluation process where there is more than one successful applicant, that contending applicants would enter into an auction process to become the successful New TLD registry. This approach creates a great deal of risk for applicants. Years of hard work, the investment of potentially hundreds of thousands of dollars of time, fees, research, and human resources, as well as the $185,000 application fee and the cost of the auction (which could potentially be in the millions of dollars) could all be put at risk, with the determining factor being the size of the applicant’s “war chest”. Internetombudsman.biz believes that there are opportunities for competing applicants to use a mutual gains approach to see if there are opportunities for the applicants to develop an outcome which is not dictated by financial risk.
Sports ADR
Internetombudsman.biz offers a unique consulting service for the sports community in providing a range of ADR services. Internetombudsman.biz consultants have impressive credentials as athletes and sports administrators. They merge their knowledge and love of sport with their credentials as ADR practitioners. Disputes may arise at many levels in sport. From elite athletes dealing with carding, team selection, or doping issues to sports organizations wishing to develop fair policies for inclusion on a local level. Universities may wish to develop campus or state wide systems to deal with complaints about the allocation of sports scholarships; and leagues on a local, regional or national level may wish to develop specific Ombudsman or complaint programs to deal with issues as opposed to lengthy and expensive court based processes.
Investigations Services
Our investigations service will be particularly appealing to organizations, agencies, corporations, or governments which lack their own Ombudsman program; but which require an independent, impartial, and neutral evaluation of complaints. Our Ombudsman investigations will be conducted with the same integrity and rigorous interest as can found in the a state of the art practice. We aim for timely and informative results, paired with reasonable and implementable recommendations for resolution.
Internetombudsman.biz consultants have strong, practical backgrounds in Ombudsman investigations. Our consultants are either former executive or classical Ombudsmen or Ombudsman staff who have a demonstrated ability to conduct Ombudsman investigations. Our consultants have investigational backgrounds ranging from the Royal Canadian Mounted Police, to state Ombudsman offices, to the Office of the Ombudsman with the Department of National Defense.
We can assist your organization with Ombudsman investigations, or with related inquiries which require skilled professionals, such as conflict of interest, harassment, human rights or internal inquiries.