Ombudsman Investigations

This consulting service will be particularly appealing to organizations, agencies, corporations, or governments which lack their own Ombudsman program; but which require an independent, impartial, and neutral evaluation of complaints. Our Ombudsman investigations will be conducted with the same integrity and rigorous interest as can found in the a state of the art practice. We aim for timely and informative results, paired with reasonable and implementable recommendations for resolution.

Internetombudsman.biz consultants have strong, practical backgrounds in Ombudsman investigations. Our consultants are either former executive or classical Ombudsmen or Ombudsman staff who have a demonstrated ability to conduct Ombudsman investigations. Our consultants have investigational backgrounds ranging from the Royal Canadian Mounted Police, to state Ombudsman offices, to the Office of the Ombudsman with the Department of National Defense.

Our Ombudsman investigations consultants include:

Suzanne Belson

Suzanne Belson

Suzanne Belson has more than thirty years experience in the ombudsman field, eleven as Senior Investigator with the Department of National Defense/Canadian Forces Ombudsman and, prior to that, as the Ombudsperson at Concordia University in Montreal for twenty-two years from 1978 to 1999. Suzanne is a founding member of the Forum of Canadian Ombudsman, and served for ten years on its Board of Directors. Since 2005 she has chaired the Forum’s Education and Training Committee, which develops and offers a wide range of professional development courses for ombudsman and their staff.  More

Duncan Fowler

Duncan Fowler

Duncan Fowler has had extensive experience in helping to create and establish new ombudsman offices, such as the State of Arizona, and the Region X EPA. He has either revised, written or consulted in the creation of detailed office policy and procedure manuals. These manuals reflect the offices’ statutory or mandated functions. They reflect both best practices and model standards.  More